Editorials

What's Realô really doing? ó Part 2: Realô Letters

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Here are some of the better responses MacMerc fans wrote to Real regarding the lack of an OS X player. If you haven't yet written one please do! We still need more! It doesn't take long at all. Just tell them you want Real for OS X or at least an explanation.

READER LETTERS:

"RealNetworks folks, How much longer do MacOSX users have to wait for a version of RealPlayer that's built for our operating system. MacOSX was released more than a year ago, and we still don't even see a beta version available. As an owner of RealPlayer 8 Plus, I'm ready to see not only a version built for OSX (that contains all the Windows features) but one that is also stable. I think you owe your customers a response! "

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"Dear Real, I have been a PAYING Customer of your macintosh products since you first entered the Mac market. As one of the few companies/ products successfully competing against MIcrosoft, it makes no sense for you to ignore a natural, affluent constituency..."

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"Dear Real: I am a Mac user and regular web surfer. I consider the RealPlayer to be a cornerstone of the internet experience, and have been frustrated in my move to OS X by the lack of a compatible player. Running the Player in classic is not an adequate option, as any user of Mac OS X will try not to run classic if at all possible, and to launch classic (nearly a minute) in order to play a short video clip seems ridiculous. As a result I have stopped viewing RealPlayer clips, and there is a hole in my net experience.. Where are you, Real? Bring the Player to X! "

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"I hope you'll release a public statement soon about the availability of RealPlayer for Mac OS X. Many large advertising companies, such as my employer, utilitize growing numbers of Mac OS X systems. Before the end of the year, every Mac in our company will be running Mac OS X due to the need for better integration and interoperability with our network/server infrastructure. If RealPlayer isn't available for Mac OS X, our company will likely pressure vendors to employ Windows Media format or Quicktime content on their websites, rather than RealNetworks content Thank you. "

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"Hi, I'm a Macintosh Technician in Manhattan and deal with several large-sized clients along with single end-users thrown in every once in a while. Almost every week I upgrade an OS or two to Mac OS X and am asked "Oh... a don't forget Real Player... I like that...'" after which I need to tell the client that there is no Real Player (or Real Plus) for Mac OS X yet. With the release of another major update of MAc OS X coming soon and the availability of products from Microsoft and Adobe (among others) I am seeing a large amount of business devoted to OS X. If you could release Real software for OS X soon I know of a lot of clients that would install it the same day. Please release Real software for Mac OS X. "

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"Just the other day I realized that it had been a year since I started using Mac OS X. I also realized that it had been a year since I last used RealPlayer to play any online video or audio content. This is really a shame. I know that I have missed out on some valuable online content because you have yet to bring RealPlayer to Mac OS X. Then I read that you have been promising to do this for over a year. I find it hard to believe that it is really taking you this long to bring RealPlayer to Mac OS X."

Of course – the usual one liners were sent as well but that will always happen. Everything helps our cause. For those that couldn't care less about Real, competetion makes products better! We don't want to have QuickTime the only game in town! Pass this around to friends. Get as many people to send letters as you can If you get official replies from real please send them to me. I'll post all that I can. Any communication from Real directed towards me about this article and email form will be posted as well. Thanks! - Jon